SOLVED Blank screen after installation

13 years 4 months ago #1 by laurelle

I am glad that you were able to get the install to work. I will remove that font file from the installation file, so others don't run into the same problem.

Thank you for providing the Spanish translation file. I will also add that to the package.


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13 years 4 months ago - 13 years 4 months ago #2 by josevivas
Thank you for your quick answer Laurelle,

my hosting have no posssibility to make any change about it, so after reading you message i have modified the instalation package, editing the file kc_cufon.xml and deleting from the zip the largest font file Linux_Libertine_400-Linux_Libertine_700.font.js, witch is about 4 Mb when.unzipped

After the installation ends, i upload the Linux_Libertine_400-Linux_Libertine_700.font.js manually to /joomla_dir/plugins/system/kc_cufon/fonts/ and works great.

Attached is translation of the language file into Spanish , I hope it could be helpfull to others.

Thanks and good work Laurelle ! :)

Attachment not found

Last edit: 13 years 4 months ago by josevivas.

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13 years 4 months ago #3 by laurelle

This looks like it is a Joomla installation problem. You need to get your PHP memory allocation increased. The Joomla installer seems to take quick a bit of memory to install. When there isn't enough memory the installation doesn't work which is why you do not see anything when you ftp into the plugins/system folder.

Some hosts allow you to have a php.ini account where you can increase the memory allocations other hosts have to increase it for your hosting account.

Please increase the memory allocation and try installing again.


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13 years 4 months ago - 13 years 1 month ago #4 by josevivas

i have download and install today this pretty extension to see it in action, but after upload and install process, the page is redirected to /administrator/index.php and the screen keeps all white.

I refresh and everything is ok, there is no new directory created or i can´t find it in the plugins dir or any other in my ftp.

Looking at mi hosting log i foud this, but today i´ve been installing some other extension without any problem.

Tue Feb 09 22:10:58 2010] [error] [client 80.31.xxxxx] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 4464641 bytes) in /xxx/xxx/xxx/ on line 66, referer:

Will like to see the extension working in my site , could anybody help me?

Thank you ;)

Joomla! version: Versión 1.5.15 (Spanish)
VirtueMart version: Not Installed (Is it mandatory to make work ??)
KC Extension downloaded 09 Feb 2010
PHP version: PHP Version 5.2.9
Last edit: 13 years 1 month ago by laurelle.

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